How to File an Issue

Filing an issue is an important step in helping us improve our project. Please follow these steps and provide the requested information when reporting an issue.

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Reporting a Bug

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Bug Report Template

We have a bug report template that you can use to report issues. It includes fields for describing the bug, steps to reproduce it, and additional information.

Create an issue to report a bug by clicking here and fill in the required information to help us better understand the bug.

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Providing Additional Information

To help us diagnose and resolve the issue quickly, please follow these steps:

1. Network Logs in the Browser:

   • Open your browser’s developer console (usually by pressing F12 or right-clicking and selecting “Inspect”).
   
   • Navigate to the “Network” tab.
   
   • Reproduce the issue by triggering what caused it before and all the requests made will be logged in the Networks tab.
   • Take a screenshot of the network logs or copy and paste any relevant log entries.
   
   • In particular you can open a specific request, maybe the one has returned 404 or 400 or 500, then click on response and show take a screenshot of it.
   

2. Docker Containers Information:

   • If you’re using Docker, open Docker Desktop (if available) or use the terminal/command line and run the command;

   docker ps -a
   

   • Provide a screenshot showing the list of running and stopped containers.
   

   • If your issue is associated with a specific llm app;

     • On Docker Desktop, open the container of that llm app and provide a screenshot of it. The Container name would start with the name of your llm app, followed by the app variant name (If you’ve created more than one variant).

       

     • In terminal/command line, run the command below and provide a screenshot of it;

   docker logs CONTAINER_NAME_OR_ID
   

   

   You can get the Container name or ID by running the previous command docker ps -a

   • For the agenta-backend container, provide the logs;
     • by running: docker logs agenta-backend and include the output, or more importantly provide a screenshot of it.
     • by opening the container in Docker Desktop and providing a screenshot of it.

By providing these details, you help us pinpoint the problem and work towards a resolution more efficiently.